When you entrust our team with the management of your
records – storage, scanning, destruction, or simply informing you of status –
you are assigned a member of our Client Happiness Team (really – who else even
HAS a team like this? Ours is led by this guy) – who will be the first and only
call you need to make when you have a concern. Just to be clear, though, anyone
who picks up the phone at FileVault – and it’s always a human being, never a
machine (24/7/365) - can help you without handing the call off to someone else.
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